Privacy Policy
Effective Date: 8 December 2024
1. Introduction
Rando Training Club® ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, www.randotrainingclub.com ("Website"), or purchase our products or services. By using the Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you provide to us, including:
- Name, email address, phone number, and address.
- Payment details when you make a purchase.
- Account details if you create an account.
2.2 Information About Your Interactions
We collect details about how you interact with our Website, such as:
- Products you view, add to your cart, or purchase.
- Your browsing behavior on the Website.
2.3 Technical Information
We automatically collect technical data, such as:
- Your IP address.
- Browser type and device information.
2.4 Third-Party Information
We may receive additional information from third parties, such as:
- Shopify, for order and account management.
- Payment processors, for transaction data.
3. How We Use Your Information
3.1 To process and fulfill your orders.
3.2 To communicate with you about your orders or inquiries.
3.3 To send you promotional materials, with your consent or as allowed by law.
3.4 To improve the Website and our services.
3.5 To comply with legal obligations or enforce our rights.
4. Cookies and Tracking Technologies
4.1 We use cookies to enhance your experience on the Website. These may include:
- Necessary cookies for basic functionality.
- Analytics cookies to understand user behavior.
- Advertising cookies to deliver relevant ads.
4.2 You can manage your cookie preferences through your browser settings.
5. Sharing Your Information
5.1 We share your information with third parties when necessary, including:
- Service providers such as Shopify and payment processors.
- Delivery partners for shipping orders.
- Legal authorities if required by law.
5.2 We do not sell your personal information.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
6.1 Right to Access: Request access to the personal information we hold about you.
6.2 Right to Rectification: Request corrections to inaccurate information.
6.3 Right to Erasure: Request deletion of your personal data, subject to legal requirements.
6.4 Right to Restrict Processing: Request limitations on how we use your data.
6.5 Right to Object: Object to processing for direct marketing or certain other purposes.
6.6 Right to Data Portability: Request a copy of your data in a machine-readable format.
To exercise your rights, contact us at info@randotrainingclub.com. Verification of identity may be required.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Data no longer required is securely deleted or anonymized.
8. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us at info@randotrainingclub.com to request its deletion.
9. Data Transfers
Your personal information may be transferred outside the United Kingdom. When doing so, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Website, and the "Effective Date" will be updated accordingly. Continued use of the Website signifies your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Rando Training Club®
Email: info@randotrainingclub.com